North Star Home Care dba Home Helpers provides non-medical, in home senior care services. We help aging adults live comfortably and independently in their homes by providing homemaker services, personal care, and companion services. We are seeking an OHIO BASED Hybrid Remote Office/Scheduling Coordinator to join our team. Must be willing to attend occasional in-person meetings at Brecksville and Akron offices and live within ONE HOUR of either location.
Duties include but not be limited to:
- Reporting to and completing the tasks assigned by the Office Manager
- Answering and returning calls professionally, knowledgeably, and in a friendly manner.
- Assist the Office Manager in creating and maintaining client/caregiver schedules.
- Monitor and log client and caregiver activity in our software system.
- Follow up on client and caregiver issues to ensure resolution.
- Assist in maintaining client and caregiver records that meet state compliance requirements.
- Communicate effectively with all members involved in providing quality care, including caregivers, other office staff, clients and their family members, Case Managers at Insurance Companies and State Government Agencies.
- Willing to occasionally take on-call phone as a shared responsibility with other office staff.
Schedule: Flexible, but generally Mon–Friday, 9AM – 4PM EST (35 hours/week) with occasional on-call shifts at nights or on weekends. Holiday work may be necessary.
Education/Experience Requirements:
High School Diploma
- Comfortable working with computers and software programs (Microsoft Office, scheduling software)
- Detail oriented; strong organizational and multitasking abilities
- At least three years of related industry experience in a scheduling position within the healthcare field is MANDATORY.
- Must pass a background check.
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This is a remote position, so must have reliable mobile phone and home computer with internet connection.
- You must have a VERIFIABLE HOME OFFICE space including computer, internet access, and separate space from a living area.
Benefits/Pay:
- $42,000/year plus pay for on-call shifts taken
- Eligible for year-end bonuses and annual raises
- Health Insurance that is partially paid for by the Company
- Paid Time Off
- Paid Sick Time
- On-the-job training
- Supportive team environment
- Opportunities for professional growth
Location: HYBRID REMOTE based in OHIO. Residency requirement applies.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
NOW SEEKING CAREGIVER APPLICANTS
Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.
TYPICAL JOB DUTIES INCLUDE:
- Aiding with activities of daily living
- Assisting with shopping, errands & transportation
- Pick up prescriptions & assist with telehealth visits
- Light housekeeping
- Meal preparation
- Providing companionship
EXCEPTIONAL CAREGIVER AWARDS
Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.
Check out some of the Exceptional Caregiver Award winners below:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.
If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.